Shipping Policy

Welcome to House of Gita. We are committed to delivering your order safely and on time. Please read our shipping policy carefully before placing an order.

Order Processing

All orders are processed within 1–3 business days after payment confirmation.
Orders placed on weekends or public holidays will be processed on the next working day.
During festive seasons, sales, or promotional periods, processing times may be slightly longer.

Shipping Locations

We currently ship across India.

For international shipping inquiries, please contact our customer support team before placing an order.

Delivery Timeline

Estimated delivery timelines are:

Metro Cities: 3–7 business days
Tier 2 & Tier 3 Cities: 5–10 business days
Remote Areas: 7–14 business days

Please note that delivery timelines are estimates and may vary due to courier delays, weather conditions, public holidays, or unforeseen circumstances.

Shipping Charges

Free Shipping on prepaid orders above ₹2,999.
A standard shipping fee may apply to orders below the free shipping threshold.
Shipping charges, if applicable, will be displayed during checkout.

Order Tracking

Once your order has been shipped, you will receive a confirmation email or SMS containing your tracking details. You can track your shipment using the provided tracking link.

Delivery Attempts

Our courier partners will make multiple delivery attempts. If delivery is unsuccessful due to incorrect address details, customer unavailability, or refusal to accept the package, additional shipping charges may apply for re-dispatch.

Address Accuracy

Customers are responsible for providing complete and accurate shipping information. House of Gita shall not be liable for delays or failed deliveries resulting from incorrect address details.

Damaged or Tampered Packages

If you receive a package that appears damaged or tampered with:

Do not accept the package if possible.
Take clear photographs of the package.
Contact us within 24 hours of delivery.

We will investigate the issue and provide an appropriate resolution.

Delayed Deliveries

While we strive to ensure timely deliveries, House of Gita is not responsible for delays caused by courier services, natural disasters, government restrictions, strikes, or other events beyond our control.